Terms of service

**Welcome to Elegante24!** The terms "we", "us", and "our" refer to Elegante24. Elegante24 operates this shop and this website, including all associated information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the "Services"). Elegante24 is operated on Shopify, through which we can provide you with the Services.

The following terms and conditions, together with any policies mentioned herein (these "Terms of Service" or "Terms"), describe your rights and obligations when using the Services.

Please read these Terms of Service carefully, as they contain important information regarding your legal rights and cover areas such as warranty disclaimers and liability limitations.

By visiting or using our Services or interacting with our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, you should not use or access our Services.

**SECTION 1 – ACCESS AND ACCOUNT**

By agreeing to these Terms of Service, you represent that you are at least the age of majority in the state or province of your residence and that you have given us your consent to allow your minor dependents to use the Services on devices that you own, purchase, or manage.

To use the Services, including to access or browse our online shops or purchase the products and services we offer, you may be required to provide certain information, such as your email address, billing, payment, and shipping information. You represent that all information you provide in our shops is accurate, current, and complete, and that you have all necessary rights to provide such information.

You are solely responsible for the security of your login credentials and for all activities in your account. You may not transfer, sell, assign, or license your account to any third party.

**SECTION 2 – OUR PRODUCTS**

We have made every effort to accurately display our products and services in our online shops. However, please note that the colors or appearance of the products may differ from the display on your screen, depending on the type of device you use to access the shop, as well as your device's settings and configuration.

We do not warrant that the appearance or quality of the products or services you purchase will meet your expectations or match the images or representations in our online shops.

All product descriptions may be changed at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and to limit the quantities of products we offer to any person, geographic region, or jurisdiction on a case-by-case basis.

**SECTION 3 – ORDERS**

When you place an order, you are making an offer to purchase. Elegante24 reserves the right to accept or reject your order at its sole discretion for any reason. Your order is only accepted when Elegante24 confirms acceptance. We must receive and process your payment before your order can be accepted. Please review your order carefully before submitting it, as Elegante24 may not be able to accommodate cancellation requests after the order has been accepted. If we cannot accept, modify, or cancel an order, we will attempt to notify you using the email address, billing address, and/or phone number provided with the order.

The return or exchange of your purchases is subject exclusively to the provisions of our Cancellation/Return Policy [LINK].

You represent and warrant that your purchases are for your personal or household use and not for commercial resale or export.

**SECTION 4 – PRICES AND BILLING**

Prices, discounts, and promotions may change without notice. The price charged for a product or service is the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless expressly stated otherwise, prices do not include taxes, shipping costs, handling fees, customs duties, or import fees.

Prices displayed in our online shops may differ from prices in our physical stores or in online shops and other stores operated by third parties. We may offer promotions related to our Services from time to time that may affect pricing and are subject to separate terms. In the event of a conflict between the terms of a promotion and these Terms, the terms of the promotion shall prevail.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made in our shops. You agree to promptly update your account information and other data, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

You represent and warrant that: (i) the credit card information you provide is true, correct, and complete; (ii) you are duly authorized to use such credit card for the purchase; (iii) the charges you incur will be honored by your credit card company; and (iv) you will pay the charges you incur at the stated prices, including shipping and handling fees and any applicable taxes.

**SECTION 5 – SHIPPING AND DELIVERY**

We are not liable for shipping and delivery delays. All delivery times are estimates only and not guaranteed. We assume no responsibility for delays caused by shipping carriers, customs clearance, or events beyond our control. Once we hand over the goods to the shipping carrier, ownership and risk of loss pass to you.

**SECTION 6 – INTELLECTUAL PROPERTY**

Our Services, including but not limited to all trademarks, brand names, text, advertisements, images, graphics, product reviews, videos, audio files, and their design, selection, and arrangement, are the property of Elegante24, its affiliates, or licensors and are protected by U.S. and foreign patent, copyright, and other intellectual property laws.

These Terms permit you to use the Services solely for your personal, non-commercial use. Without our prior written consent, you may not reproduce, distribute, modify, publicly display, publicly perform, republish, download, store, transmit, or create derivative works of any of the materials on the Services. Unless expressly provided otherwise in these Terms, nothing in these Terms grants you a license or other rights under any patent, trademark, copyright, or other intellectual property of Elegante24, Shopify, or any third party, nor may it be construed as granting such a license or right. Unauthorized use of the Services may violate federal and state intellectual property laws. All rights not expressly granted herein are reserved by Elegante24.

The Elegante24 names, logos, product and service names, designs, and slogans are trademarks of Elegante24 or its affiliates or licensors. You may not use these marks without the prior written permission of Elegante24. The Shopify name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are the trademarks of their respective owners.

**SECTION 7 – OPTIONAL TOOLS**

You may be provided with access to customer tools offered by third parties through the Services. We do not monitor these tools and have no control or influence over them.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. We assume no liability arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the website is entirely at your own risk and discretion. You should therefore familiarize yourself with and accept the terms of use of the applicable third-party tools.

We may also offer new features through the Services in the future (including the release of new tools and resources). Such new features shall also be considered part of the Services and shall be subject to these Terms of Service.

**SECTION 8 – EXTERNAL LINKS**

The Services may contain materials and hyperlinks to websites provided or operated by third parties (including embedded third-party features). We are not responsible for reviewing or evaluating the content or accuracy of third-party materials or websites you access. If you leave the Services to access these third-party materials or websites, you do so at your own risk.

We are not liable for any damages relating to your access to external websites or your purchase or use of products, services, resources, or content on external websites. Please review the third party's policies and procedures carefully and ensure you understand them before completing any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the applicable third party.

**SECTION 9 – RELATIONSHIP WITH SHOPIFY**

*[NOTE FOR MERCHANT: This section correctly describes the relationship between Shopify and your shop and should not be removed or altered.]*

Elegante24 is operated on Shopify, through which we can provide you with the Services. However, all sales and purchases you make in our shop occur directly with Elegante24. By using the Services, you acknowledge that Shopify is not responsible for any aspect of sales between you and Elegante24, including any injuries, damages, or losses arising from the purchase of products and services. You hereby expressly release Shopify and its affiliates from any claims, damages, and liabilities arising out of or in connection with your purchases and transactions with Elegante24.

**SECTION 10 – PRIVACY POLICY**

All personal data we collect through the Services is subject to our Privacy Policy, which is available here [LINK], and certain personal data may be subject to Shopify's Privacy Policy, which is available here. By using the Services, you acknowledge that you have read these Privacy Policies.

Because the Services are hosted by Shopify, Shopify collects and processes personal data regarding your access to and use of the Services in order to provide and improve the Services for you. Data you submit to the Services will be transmitted to and shared with Shopify and third parties who may be located in a country other than your country of residence in order to provide services to you. For more information about how we, Shopify, and our partners use your personal data, please see our Privacy Policy [LINK].

**SECTION 11 – FEEDBACK**

If you send, upload, post, submit by email, or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any media for any purpose, including commercial purposes. For example, we may use our rights under this license to operate, provide, evaluate, expand, improve, and promote the Services, as well as to fulfill our obligations and exercise our rights under these Terms of Service.

You further represent that: (i) you own or have all necessary rights to all Feedback; (ii) you have disclosed any compensation or incentives received in connection with submitting your Feedback; and (iii) your Feedback complies with these Terms. We are and remain under no obligation to: (1) keep your Feedback confidential; (2) pay you any compensation for your Feedback; or (3) respond to your Feedback.

We may, but are not obligated to, monitor, edit, or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party's intellectual property or these Terms of Service.

You agree that your Feedback will not violate any third-party rights, including copyright, trademark, privacy, publicity, or other personal or proprietary rights. You further agree that your Feedback will not contain libelous or otherwise unlawful, offensive, or obscene material, or contain computer viruses or other malware that could in any way affect the operation of the Services or any associated website. You may not use a false email address, pretend to be someone else, or otherwise mislead us or third parties as to the origin of any Feedback. You are solely responsible for any Feedback you provide and its accuracy. We assume no responsibility or liability for any Feedback posted by you or any third party.

**SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS**

Occasionally, information on or in the Services may contain typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice and to change or update information or cancel orders if any information is inaccurate at any time (including after you have submitted your order).

**SECTION 13 – PROHIBITED USES**

You may use the Services only for lawful purposes. You may not, directly or indirectly, access or use the Services for: (a) any unlawful or malicious purpose; (b) violating any international, federal, state, provincial, or national regulations, rules, laws, or local ordinances; (c) infringing or violating our intellectual property rights or the intellectual property rights of third parties; (d) harassing, abusing, insulting, harming, defaming, disparaging, intimidating, or injuring our employees or other persons; (e) submitting false or misleading information; (f) sending, knowingly receiving, uploading, downloading, using, or reusing any material that does not comply with these Terms; (g) sending or causing to be sent any advertising or promotional material, including junk mail, chain letters, spam, or similar unsolicited messages; (h) impersonating or attempting to impersonate any other person or entity; or (i) otherwise engaging in conduct that restricts or inhibits anyone's use or enjoyment of the Services, or that, as determined by us, may harm Elegante24, Shopify, or users of the Services or expose them to liability.

Furthermore, you agree not to: (a) upload or transmit viruses or any other type of malicious code that will or may be used to affect the functionality or operation of the Services; (b) reproduce, duplicate, copy, extract, sell, resell, or otherwise exploit any part of the Services; (c) collect or track the personal data of others; (d) misuse the Services with spam, phishing, pharming, or pretexting; (e) use robots, spiders, scraping tools, data collection and extraction tools, automatic devices or processes, AI tools (e.g., agentic AI), or automated or manual means to access the Services; or (f) interfere with, bypass, or manipulate the security or authorization features, robot exclusion headers, or other measures we use to restrict access to the Services. We reserve the right to suspend, disable, or terminate your account at any time without notice if we determine that you have violated any part of these Terms.

**SECTION 14 – AGENTS**

14.1 This section ("Agent Terms") applies if you use, allow, enable, or cause an Agent to access, use, or interact with the Services. "Agent" means any software or service that acts autonomously or semi-autonomously on behalf or at the direction of a person or entity and that may be executed on behalf or using a person's device without direct supervision.

14.2 No Agent may access, use, or interact with the Services unless it identifies itself at all times and acts in strict accordance with the requirements in Section 14.4 below. Additionally, no Agent may access, use, or interact with the Services if we have instructed it to cease accessing, using, or interacting with a Service.

14.3 We may, including through technical measures, restrict whether and how an Agent accesses, uses, and interacts with the Services.

14.4 Agents must: (i) indicate in all HTTP/HTTPS requests that the request originates from an Agent and disclose the Agent's name by including the following in the request's User-Agent string: "Agent/[Agent Name]"; (ii) not hide or conceal that access, use, or interactions originate from an Agent, for example by (a) mimicking human behaviors and interaction patterns or (b) completing or bypassing CAPTCHAs or measures designed to distinguish human use from computer use; (iii) truthfully respond to questions or prompts designed to determine whether interactions originate from a human or a computer; (iv) not circumvent or otherwise avoid any measures designed to prevent, restrict, modify, or control whether and how Agents access, use, or interact with Shopify Consumer Services.

**SECTION 15 – TERMINATION**

We may terminate this agreement or your access to the Services (or any part thereof) at our sole discretion at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.

The following sections shall survive any termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

**SECTION 16 – DISCLAIMER OF WARRANTIES**

The information provided on or through the Services is for general informational purposes only. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance on such information is solely at your own risk. We disclaim any liability and responsibility arising from reliance on such materials by you or other visitors to the Services, or by anyone who may be informed of their contents.

UNLESS EXPRESSLY STATED OTHERWISE BY [MERCHANT], THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" FOR YOUR USE, WITHOUT ANY REPRESENTATIONS, WARRANTIES, OR CONDITIONS, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.

**SECTION 17 – LIMITATION OF LIABILITY**

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL [MERCHANT], OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS, OR SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, CONSEQUENTIAL, OR EXEMPLARY DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR STRICT LIABILITY, ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS OBTAINED THROUGH THE SERVICES, OR FOR ANY OTHER CLAIM RELATING IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING BUT NOT LIMITED TO ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND ARISING FROM THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCTS) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

**SECTION 18 – INDEMNIFICATION**

You agree to indemnify, defend, and hold harmless Elegante24, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, or claims, including reasonable attorneys' fees, payable to any third party arising out of or relating to: (1) your violation of these Terms of Service or the documents incorporated by reference; (2) your violation of any applicable law or the rights of any third party; or (3) your access to and use of the Services.

We will notify you of any indemnifiable claim, provided that any delay in notification will not relieve you of your obligations unless you are materially prejudiced thereby. We may control the defense and settlement of any such claim at your expense, including the choice of counsel, but will not settle any claim that requires non-monetary obligations from you without your consent (which shall not be unreasonably withheld). You will cooperate in the defense of any indemnifiable claim, including by providing relevant documents.

**SECTION 19 – SEVERABILITY**

If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.

**SECTION 20 – WAIVER; ENTIRE AGREEMENT**

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service, together with any policies or operating rules we post on this website or relating to the Service, constitute the entire agreement and understanding between you and us and govern your use of the Service. They supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

**SECTION 21 – ASSIGNMENT**

You may not delegate, assign, or transfer this agreement or your rights and obligations under these Terms without our prior written consent; any such attempt is void. We may assign, transfer, or delegate these Terms and our rights and obligations without your consent or notice to you.

**SECTION 22 – GOVERNING LAW**

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws and the jurisdiction of the federal and state or territorial courts at Elegante24's place of business. You and Elegante24 consent to the local and personal jurisdiction of such courts.

**SECTION 23 – HEADINGS**

The headings used in this agreement are for convenience only and shall not limit or otherwise affect these Terms.

**SECTION 24 – CHANGES TO TERMS OF SERVICE**

The most current version of the Terms of Service is always available on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms as required by applicable law, and such changes will become effective on the date specified in the notice. Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes your acceptance of those changes.

**SECTION 25 – CONTACT INFORMATION**

Questions about the Terms of Service should be sent to contact@elegante24.com.

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